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Business process

A business process or business method is a collection of related, structured activities or tasks by people or equipment which in a specific sequence produce a service or product for a particular customer or customers. Business processes occur at all organizational levels and may or may not be visible to the customers. A business process may often be visualized as a flowchart of a sequence of activities with interleaving decision points or as a process matrix of a sequence of activities with relevance rules based on data in the process. The benefits of using business processes include improved customer satisfaction and improved agility for reacting to rapid market change. Process-oriented organizations break down the barriers of structural departments and try to avoid functional silos.

Artifact-centric business process model

Artifact-centric business process model represents an operational model of business processes in which the changes and evolution of business data, or business entities, are considered as the main driver of the processes. The artifact-centric approach, a kind of data-centric business process modeling, focuses on describing how business data is changed/updated, by a particular action or task, throughout the process.

BPO security

Information security has emerged as a significant concern for banks, mobile phone companies and other businesses that use call centers or business process outsourcing, or BPO. There have been instances of theft of personal data reported from call centers. Britains Financial Services Authority examined standards in India in April 2005 and the Banking Code Standards Board audited eight India-based call centres in 2006, handling more than a million calls per month from the UK. the examinations did not extend to Africa-based call centres staffed by workers of Indian origin. The BCSB report stated that "Customer data is subject to the same level of security as in the UK. High risk and more complex processes are subject to higher levels of scrutiny than similar activities onshore." Indias NASSCOM has said that they take breach in security extremely seriously and will assist the police in their probe.

Business communication

Business communication is exchanging information in order to promote an organizations goals, objectives, aims, and activities, as well as increase profits within the company.

Business logic

In computer software, business logic or domain logic is the part of the program that encodes the real-world business rules that determine how data can be created, stored, and changed. It is contrasted with the remainder of the software that might be concerned with lower-level details of managing a database or displaying the user interface, system infrastructure, or generally connecting various parts of the program.

Business Motivation Model

The Business Motivation Model in enterprise architecture provides a scheme and structure for developing, communicating, and managing business plans in an organized manner. Specifically, the Business Motivation Model does all of the following: identifies and defines the elements of business plans; and indicates how all these factors and elements inter-relate. identifies factors that motivate the establishing of business plans;

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